Privacy Policy
Information about the business details you share with us through this website.
Information you provide
When you submit an inquiry, we collect the name, company, email address, phone number, country, ingredient requirement, specification, quantity, application and message you choose to provide. Please do not submit sensitive personal information or confidential formula details.
How information is used
Synthex Naturals uses these details to review and respond to your business inquiry, discuss ingredient sourcing, prepare quotations and maintain related business records. Inquiry records are stored by the website’s hosting service. Where email delivery is configured, inquiry details are also processed by the email service used to notify our team.
Technical information
The hosting provider may process ordinary connection and security logs. The inquiry service uses a short-lived hash of the requesting IP address to limit automated submissions; it does not save the raw IP address in inquiry records. This website does not include advertising trackers or marketing analytics.
Sharing and external services
We may share relevant ingredient requirements with qualified manufacturing or supply partners when needed to assess your request. Access to contact information is limited to what is needed for that business purpose. Links to WhatsApp and email open services subject to their own privacy practices. The hosting platform may use essential access or security cookies.
Spam protection
When enabled, Google reCAPTCHA helps protect our inquiry forms from automated abuse. Google processes browser and interaction information to assess requests under its Privacy Policy and Terms of Service. Verification tokens are checked by our server and are not stored in inquiry records. You can also contact us directly by email or WhatsApp.
Retention and your choices
Inquiry information is retained for business follow-up and related record-keeping. You may request access, correction or deletion of information you have submitted by emailing solutions@synthexnaturals.com. Please identify the inquiry or reference number so we can locate the relevant record.
Contact
Synthex Naturals, Hyderabad, Telangana, India. For privacy-related questions, contact solutions@synthexnaturals.com.